APICS Code of Ethics

• Before taking an exam, candidates must agree to:
  Maintain exemplary standards of professional conduct;
• Not misrepresent your qualifications, experience, or education to APICS or others you serve in a professional capacity;
• Respect and not violate the United States Copyright of all APICS materials, including but not limited to courseware,
  magazine articles and other APICS publications, APICS conference presentations, and CPIM and CSCP examination
  resources. In this same spirit, you must not violate the copyright of other organizations and individuals in your professional
  capacity;
• Not engage in or sanction any exploitation of one’s membership, company, or profession;
• Encourage and cooperate in the interchange of knowledge and techniques for the mutual benefit of the profession;
• In your professional capacity, respect the fundamental rights and dignity of all individuals. You must demonstrate
  sensitivity to cultural, individual, and role differences, including those due to age, gender, race, ethnicity, national origin,
  religion, sexual orientation, disability, language, and socio-economic status;
• In your professional capacity, not engage in behavior that is harassing or demeaning to others based on factors including,
  but not limited to, age, gender, race, ethnicity, national origin, religion, sexual orientation, disability, language, or
  socio-economic status;
• Adhere to this Code of Conduct and its application to your professional work. Lack of awareness ormisunderstanding of
  an ethical standard is not itself a defense to a charge of unethical conduct;
• Contact the Ethics Committee when uncertain whether a particular situation or course of action violates the Code of Conduct; and
• Not to become the subject of public disrepute, contempt, or scandal that affects your image or goodwill.

Failure to abide by the APICS Code of Ethics policy may result in sanctions up to and including decertification.

Reporting to the test center

Candidates must check in at the test center no later than 30 minutes before their scheduled appointment.
Candidates who arrive past this time may be refused admission to the test center and may lose their exam appointment.
Furthermore, they may be considered a no-show and may forfeit the full exam fee.

What to bring

Candidates must bring a valid primary identification that includes a recent photograph and signature:

• driver’s license
• passport
• military ID
• state ID
• company ID

They also must bring a valid secondary identification that includes their signature:

• credit card
• check cashing card
• citizenship card
• APICS membership card
• another ID from the primary list

The test center staff verifies only the first and last name on the IDs provided to ensure they match the first and last name on the exam registration. No temporarily issued identification is accepted. Candidates who do not bring these items on exam day or whose name on the registration does not match their IDs will be denied admission to the examination.
They will be considered a no-show and will forfeit the full exam fee. Candidates who do not have a primary ID that meets the above requirements due to local standards should contact exams@apics.org for assistance.

An online computer calculator is available during each computer-based exam, but bringing a simple nonprogrammable calculator into the exam room is also permitted.

English-native language translation books are the only written materials candidates may bring into theexam room. These books should contain only the literal translation of English words, and should not include a description of the meaning of the word. The test center manager will inspect these books before candidates are admitted to the testing room.

What not to bring

• APICS Dictionary in any language
• books or papers of any kind
• protractors, compasses, rulers, stencils, digital assistants or other aids
• electronic devices of any kind, including mobile phones and electronic dictionaries
• food, drinks or tobacco
• visitors

Emergencies

Only the following are acceptable reasons for missing a scheduled exam:

• a serious illness (either candidate or an immediate family member*)
• a disabling traffic accident
• the death of an immediate family member · a court appearance or jury duty
• unexpected military duty

*Immediate family members include the following individuals:

• spouse
• children
• siblings
• parents
• grandparents

If candidates miss the exam for any of these reasons, they must contact APICS immediately at exams@apics.org.
They will need to submit written documentation of their emergency no later than 10 business days after the exam date.

Examples of acceptable documentation include:

• a letter from a physician on letterhead, including title, address and phone number
• a death notice
• documentation from a court or the military

Candidates who have an emergency will receive a new ATT.

Test security

Testing is monitored through the use of one or more of the following: a viewing window, a video monitor or a sound-monitoring device in the room. Testing sessions may be photographed or videotaped to ensure the integrity of the APICS certification process.

Breaks

No breaks are scheduled during the exam. If a candidate must leave the room during the exam, they must notify the test center manager. Timing will not stop during a break.

Misconduct

The test center manager is authorized to dismiss candidates from a test session for the following reasons:

• creating a disturbance
• giving or receiving help
• using notes, books, wristwatch calculators, digital assistants, electronic dictionaries or other aids
• using electronic devices, including mobile phones
• attempting to remove scratch paper from the testing room
• attempting to tamper with the computer
• attempting to remove test questions (in any format) from the testing room
• failing to follow the test center manager’s directions
• sharing exam content

In addition, because the entire question data bank, the exam form and all exam materials are copyrighted and are the legal property of APICS, legal action will be taken against anyone who violates the copyright laws by distributing examination content or materials through any form of reproduction. Oral, written or electronic communication during the exam is strictly prohibited and punishable by law.

If a candidate engages in any of these forms of misconduct, at a minimum their exam will not be scored, their fees will not be refunded and they will be prevented from retaking the exam for six months. Furthermore, acts of misconduct will be brought to the attention of the APICS Certification Committee and the APICS Ethics Committee, which may result in

• cancellation of the candidate’s prior or current exam scores
• revocation of the candidate’s certification
• discontinuation of the candidate’s membership.

No-show policy

No-show candidates forfeit the exam fees. Candidates are considered a no-show on the day of their scheduled exam if they

• fail to reschedule or cancel their exam appointment within the appropriate time frame
• choose not to keep their exam appointment
• do not have an acceptable reason for their absence
• have a name on their identifications that does not match the name they registered with and/or the name APICS has on file,
  and they are not allowed in the testing room
• arrive late for their exam
• do not bring two forms of acceptable identification to the exam.

Score report

At the end of the exam, candidates will receive a printed score report that includes the candidate’s name, exam title, score, and pass or fail information. If no score report is received prior to leaving the testing center, the candidate should contact Prometric directly.

Test center closures

If the test center closes, Prometric will contact the candidate to reschedule the exam at no additional charge.
Candidates can also access prometric.com/sitestatus to view test center closures at any time.

APICS CPIM certificatesCandidates who earn the Basics of Supply Chain Management (BSCM) certificate by obtaining a passing score on the exam (300 or higher), and candidates who have passed all five CPIM exams and have earned a CPIM designation, will receive a printed certificate within four weeks of passing the BSCM or the final CPIM exam.

If a duplicate certificate is ordered, a charge of $50 will be assessed.
A candidate who requests a name change or who changes their address after the first printed certificate has been issued must order a duplicate certificate and pay the applicable fees before a new printed certificate will be issued.

Rescore policy

Candidates have 90 days from the day the exam is taken to challenge the result. To request a rescore, they must contact the APICS Certification Department at certification@apics.org. The rescore fee is USD $50 per exam. Note that the rescoring process only checks to see if the scoring system functioned properly.

Retaking the exams

Candidates who fail an APICS CPIM exam must wait 14 days before retaking the same exam. There are no exceptions to this policy.

Candidate feedback

Shortly after the exam date, candidates will be sent a survey to obtain feedback on their overall testing experience.
This survey can also be accessed at any time through a link on the “My APICS Certifications” page.